WD97: Outlook Message Icons Remain Unopened with Routed Document
Article ID: 185984
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q185984
SYMPTOMS
When you route a document (on the File menu, point to Send To and click
Routing Recipient) the icon for the mail message does not change from an
unread message to a read message, after the recipient opens the message in
Microsoft Outlook. Nor does it change even if the recipient edits the
attached document.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
Additional query words: mail email e-mail routed routing picture envelope
Keywords: kbbug kbinterop kbpending KB185984