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Streets 98 Err Msg: Setup Could Not Read from the File...

Article ID: 185955

Article Last Modified on 8/31/2005


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This article was previously published under Q185955

SYMPTOMS

When you attempt to install Microsoft Expedia Streets 98, you may receive the following error message:
Setup could not read from the file:
<drive>:\Acmsetup\Automap\System\Pse60409.dll
where <drive> is the letter of the CD-ROM drive that contains the Expedia Streets 98 CD-ROM.

This error message is displayed when the progress bar reaches 4%.

CAUSE

This behavior can occur if there is a manufacturing defect in the Expedia Streets 98 CD-ROM.

RESOLUTION

To resolve this issue, contact the Microsoft Order Desk at (800) 360-7561 and request a replacement Expedia Streets 98 CD-ROM. Make sure you have the Expedia Streets 98 product box available when you call. If you are outside the United States, contact the Microsoft subsidiary for your area.

To locate the Microsoft subsidiary for your area, visit the Microsoft World Wide Offices Web page at:

Additional query words: auto map automap auto-map mmtitles p200409.dll ppdbm20.dll ppmgr20.dll shrl11.dll multi multi-media media mm

Keywords: kberrmsg kbsetup kbprb kbfaq KB185955