Knowledge Base

ScanDisk Incorrectly Reports Hard Disk Problems During Upgrade

Article ID: 185857

Article Last Modified on 1/23/2007


APPLIES TO


This article was previously published under Q185857

SYMPTOMS

When you try to upgrade from Microsoft Windows 3.x to Windows 98, Setup may quit, and then recommend you run ScanDisk to repair your hard disk. However, after you run ScanDisk, no errors are found.

CAUSE

This problem can occur if your Windows 3.x-based computer is configured to use a network server for virtual memory.

RESOLUTION

To work around this problem, run Windows 98 Setup with the "/is" parameter, for example, setup /is. This parameter runs Setup normally, but skips ScanDisk.

STATUS

Microsoft has confirmed this to be a problem in Windows 98.

Additional query words: 98 3.00 3.10

Keywords: kbprb kbsetup kbui KB185857