KB185855 - WD97: Graphic Changed to Black Box When You Open Mac Document in Word 97

Article ID: 185855

Article Last Modified on 12/23/1999

Microsoft Word 97 Service Pack 1

This article was previously published under Q185855

*********************************************************************
**                           - WARNING -                           **
**     THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN       **
**     CONFIRMED OR TESTED BY MICROSOFT. USE ONLY                  **
**     WITH DISCRETION.                                            **
*********************************************************************

SYMPTOMS

In Word 97 SR-1, when you open a Microsoft Word 98 Macintosh Edition file containing a graphic, the graphic may be displayed and printed as a black box.

CAUSE

This appears to be a rare problem occurring only if some special formatting [magic pen mode (23)] is included in the graphic.

Additionally, this problem can also be recreated if a graphic is created in PowerPoint with the drawing tools and pasted into Word as a "picture."

WORKAROUND

Use one of the following methods to change the graphic from a black box to a correctly displayed graphic:

Method 1

Double-click the graphic to open the picture editor, make a small change, and then close the editor. This causes the graphic to be redrawn.

Method 2

In Word98 Macintosh Edition - double click on the graphic and say 'yes' to converting from PostScript to a Word Object.
On the Edit menu, click Paste Special and select as a drawing object instead of a picture.

Additional query words: render re-rendered drawing screen display box garbage garbled square dark

Keywords: kbbug kbpending KB185855