KB185831 - Multimedia Device Settings Displays Driver Version

Article ID: 185831

Article Last Modified on 1/23/2007

Microsoft Windows 98 Standard Edition
Microsoft Windows 95

This article was previously published under Q185831

If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

When you attempt to view the settings for a device in the Multimedia tool, driver information may be displayed instead of the settings for the device.

For example, if you click a device on the Advanced tab in the Multimedia Properties dialog box, click Properties, and then click Settings, the following information may be displayed:

Creative Audio Driver (English)
Version 4.31.00
Copyright (c) Creative Technology Ltd 1994-1996
Audio Driver Team

CAUSE

This problem can occur if you are using Sound Blaster or Sound Blaster- compatible sound card drivers, and you attempt to view the settings for a device located under any of the following branches:

Audio Devices
MIDI Devices and Instruments
Mixer Devices
Line Input Devices

RESOLUTION

To work around this problem, view the settings for your sound card using Device Manager. To do so, follow these steps:

Click Start, point to Settings, and then click Control Panel.
Double-click System, and then click the Device Manager tab.
Double-click the Sound, Video, And Game Controllers branch to expand it, click your sound card, and then click Properties. Each tab displays different settings for your sound card.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95.

Additional query words: HWSNDTS

Keywords: kbprb KB185831