OL98: ErrMsg "Unable to start processing services" Starting Outlook
Article ID: 185811
Article Last Modified on 8/9/1999
APPLIES TO
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q185811
SYMPTOMS
When you start Microsoft Outlook 98 under Microsoft Windows NT 4.0 or
Microsoft Windows 95, you may receive the following error:
Unable to start processing services.
CAUSE
You have a damaged Offitems.log file.
RESOLUTION
To resolve this problem, rename the Offitems.log file.
- Quit Outlook.
- Click the Start button, point to Find and then click Files or Folders.
- Type "Offitems.log" in the Named field. By default this file is located
on your C:\ drive.
- Click Find Now.
- When you locate the Offitems.log file, on the File menu, click Rename.
Change the filename to Offitems.old.
- On the File menu, click Close.
- Restart Outlook.
Additional query words: 98
Keywords: kbprb KB185811