Knowledge Base

HP LaserJet 4Si Driver Unprintable Region is Incorrect

Article ID: 185765

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q185765

SYMPTOMS

When printing to a Hewlett-Packard (HP) LaserJet 4Si printer, with the Windows NT supplied driver, using the A4 form and A4 paper size in portrait orientation, the unprintable region may be off by approximately eight millimeters (8mm).

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: hp4si hplj4si lj print

Keywords: kbhotfixserver kbqfe kbbug kbfix KB185765