Knowledge Base

Synchronization Error When Connecting to a Mobile Device

Article ID: 185750

Article Last Modified on 11/26/2003

Microsoft Windows CE 2.0 for the Handheld PC
Microsoft Windows CE 2.1 for the Handheld PC
Microsoft Windows CE 2.11 for the Handheld PC
Microsoft Windows CE 2.12 for the Handheld PC
Microsoft Windows CE 3.0 for the Handheld PC
Microsoft Windows CE 3.01 for the Handheld PC
Microsoft Windows CE 3.0 for the Handheld PC Professional Edition
Microsoft Windows CE Services 2.0
Microsoft Windows CE Services 2.1

This article was previously published under Q185750

SYMPTOMS

When you synchronize a desktop computer with a Handheld PC (H/PC), you may receive the following error message on the desktop computer:

Synchronization: Error

CAUSE

This problem can occur if the communications port on the desktop computer is not responding.

RESOLUTION

To resolve this problem, restart the desktop computer.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: hand held timeout time out synch

Keywords: kberrmsg kbbug kbpending KB185750