Knowledge Base

Cannot Connect Computers When You Install Windows CE Services

Article ID: 185744

Article Last Modified on 11/26/2003


APPLIES TO


This article was previously published under Q185744

SYMPTOMS

When you install Windows CE Services, you may not be able to connect the desktop computer with a Handheld PC (H/PC) or Palm-size PC (P/PC).

CAUSE

This behavior can occur if Dial-Up Networking is not installed correctly on the desktop computer.

RESOLUTION

To resolve this issue, remove and reinstall the latest version of Dial-Up Networking.

For information about how to remove and reinstall Dial-Up Networking, see the following article in the Microsoft Knowledge Base:

181599 How to Remove and Reinstall Dial-Up Networking and TCP/IP Files


Additional query words: hand held dun uninstall

Keywords: kbenv kbprb KB185744