Internet Explorer 4.01 Setup Hangs with AntiVirus 4.0 Installed
Article ID: 185660
Article Last Modified on 12/17/2003
APPLIES TO
- Microsoft Internet Explorer 1.0
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 3.2
- Microsoft Internet Explorer 4.0 128-Bit Edition
This article was previously published under Q185660
SYMPTOMS
While you are installing Internet Explorer on a Microsoft Windows 95-based
computer that has Norton AntiVirus 4.0 installed, the computer may stop
responding (hang).
RESOLUTION
To resolve this problem, upgrade to Internet Explorer 4.01 Service Pack 1
or later. For information about obtaining a later version of Internet
Explorer, visit the following Microsoft Web site:
STATUS
Microsoft has confirmed this to be a problem in Microsoft Internet
Explorer 4.01.
MORE INFORMATION
The third-party product discussed in this article is manufactured by
a vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding this product's performance or reliability.
Additional query words: nav
Keywords: kbsetup kbprb kb3rdparty KB185660