Knowledge Base

XCLN: Exchange Setup Appears To Hang Indefinitely With SQL

Article ID: 185620

Article Last Modified on 10/28/2006


APPLIES TO


This article was previously published under Q185620

SYMPTOMS

When you run the Setup program for Microsoft Exchange Client or Microsoft Outlook Client, the system may appear to hang indefinitely with no error message displayed. The Setup program appears to have almost completed.

CAUSE

SQL services are running and not allowing Mapi DLLs to be updated correctly.

WORKAROUND

Stop all SQL services in Control Panel Services before you begin installation of the client.

Additional query words: 8.5

Keywords: kbprb KB185620