Stop Error Caused by Invalid Use of Private Video Driver Handle
Article ID: 185605
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Server 4.0 Enterprise Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q185605
SUMMARY
MORE INFORMATION
The video corruption is caused by the use of an invalid paintbrush handle.
After the video corruption occurs and usage continues, the application
will trap with a 0x0000021a error. The video corruption will show itself
as a failure to scroll the entire image. The system becomes unstable at
this point and other graphical problems arise such as the mouse pointer
turning black or using some system icon for is image.
SYMPTOMS
You may notice a display scrolling problem with Intergraph's Microstation
running on Windows NT 4.0 with multiple processors. The monitor will show
only part of the display during scrolling and will be corrupted by other
bitmaps such as other system bitmaps. When this occurs and you continue to
use the application, you will receive the following stop error:
STOP: 0x0000021a
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
NOTE: This fix only addresses the stop error message you receive. For
information about how to resolve the problem with video corruption, please
contact the program's manufacturer.
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB185605