Knowledge Base

XWEB: Error Message When Saving An Attachment Through OWA

Article ID: 185602

Article Last Modified on 10/28/2006

Microsoft Outlook Web Access 5.5
Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q185602

SYMPTOMS

When you use the Outlook Web Access client to save an attachment in an e- mail message, the following error may occur:

Cannot copy <filename>. Cannot find the specified file. Make sure you
specify the correct path and filename."

Clicking on the attachment will open it as expected.

RESOLUTION

This problem only occurs when you usr Internet Explorer 4.0 or 4.01 on Windows 95. Windows NT does not exhibit the same behavior.

To save an attachment through the OWA client on windows 95, use Internet Explorer 3.02 or another browser, or open the message through a standard Exchange or Outlook client to save the attachment.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook Web Access, version 5.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbbug kbpending KB185602