Knowledge Base

Error Message When Publishing: Web < web name > is busy

Article ID: 185542

Article Last Modified on 10/13/2003


APPLIES TO


This article was previously published under Q185542

SYMPTOMS

When you try to publish a FrontPage Web to the Web server, the following error message may appear:
Server error: Web < web name > is busy. Please try again.

CAUSE

This problem occurs due to an interrupted connection to the server during the publishing process.

STATUS

Microsoft has confirmed this to be a problem in Microsoft FrontPage 97 for Windows and Microsoft FrontPage 98 for Windows when connecting to a computer running Internet Information Server 2.0 or 3.0. This issue was resolved in Internet Information Server 4.0.

MORE INFORMATION

When the connection to the server is lost during the publishing process, the Service.lck file remains in the _VTI_PVT directory of the Web.

The Service.lck and frontpg.lck files deny the FrontPage client access to a Web on the destination server during publishing.

WORKAROUND

To publish after a lost connection, you must do the following:

  1. On the server, stop and restart the HTTP service.
  2. Delete the file \<Web Root>\<Web Name>\_vti_pvt\service.lck.
  3. Delete the file \<Web Root>\<Web Name>\_vti_pvt\frontpg.lck.
  4. Publish the Web.

Additional query words: Time out busy lock service

Keywords: kbbug kbnofix KB185542