Knowledge Base

XL98: QuickTime Movie Clipping Hangs System 7.5.3

Article ID: 185456

Article Last Modified on 9/11/2002

APPLIES TO

This article was previously published under Q185456

SYMPTOMS

When you use a drag-and-drop operation to move a clipping from the desktop to a Microsoft Excel 98 workbook, you may experience one of the following symptoms:

  • The system may stop responding (hang). -or-

  • You may receive a "Not Enough Memory" error message:

CAUSE

This problem occurs when the following conditions are true:

  • You are running Mac OS version 7.5.3. -and-

  • You activate the desktop. -and-

  • You use the drag-and-drop feature to move a QuickTime movie clipping from the desktop to an Excel 98 workbook.

WORKAROUND

To work around this problem, do not activate the desktop before you perform the drag-and-drop operation.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Excel 98 for Macintosh.

REFERENCES

For more information about using the drag-and-drop feature, click the Index button in Microsoft Excel Help, type the following text

Drag-and-drop editing

and then double-click the selected text to go to the "Drag information between programs" topic.

Additional query words: XL98 quick time lock hang stall freeze

Keywords: kbbug kbpending KB185456


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