Knowledge Base

OLEXP: IPF in Kernel32.dll Downloading Messages in Outlook Express

Article ID: 185413

Article Last Modified on 10/2/2002


APPLIES TO


This article was previously published under Q185413

SYMPTOMS

When you attempt to download messages using Outlook Express, you may receive the following error message:
MSIMN caused an invalid page fault in module KERNEL32.DLL at <address>

CAUSE

RESOLUTION

To resolve this problem, upgrade to Internet Explorer 4.01 Service Pack 1 or later. For information about obtaining a later version of Internet Explorer, visit the following Microsoft Web site:

STATUS

Microsoft has confirmed this to be a problem in Microsoft Internet Explorer 4.01.

MORE INFORMATION

Steps to Reproduce the Behavior

Keywords: kberrmsg kbprb KB185413