Knowledge Base

OL98: (CW) Configuring AT&T Worldnet in Outlook

Article ID: 185386

Article Last Modified on 7/27/2001

APPLIES TO

This article was previously published under Q185386
NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

SUMMARY

This article describes how to configure the AT&T Worldnet Internet Service Provider (ISP) for use with Microsoft Outlook 98.

MORE INFORMATION

To configure the AT&T Worldnet ISP, a series of tasks must be completed.

  • Setup the Worldnet E-mail service
  • Complete the General tab
  • Complete the Servers tab
  • Complete the Connection tab
  • Define the Server Type
  • Complete the "Connect To" information

Setup the Worldnet E-mail Service

  1. On the Outlook Tools menu, click Services.
  2. On the Services tab, click Add.
  3. Click Internet E-mail and click OK.

Complete the General Tab

  1. Type a name to identify this service.
  2. Type a Name to identify this user.
  3. Type the user's E-mail address. This is the user's alias followed by @worldnet.att.net.

    Example: johndoe@worldnet.att.net

Complete the Servers Tab

  1. In the Outgoing Mail window, type mailhost.worldnet.att.net, in lowercase.
  2. In the Incoming Mail window, type postoffice.worldnet.att.net, in lowercase.
  3. Click to select Logon using.
  4. In the Account Name window, type the portion of the e-mail name (chosen by the user) preceding the @ sign.

    Example: if the e-mail name is, johndoe@worldnet.att.net, use johndoe

  5. In the Password window, type the password chosen by the user. The password is case-sensitive.

Complete the Connection Tab

  1. Click to select, "Connect using my phone line."
  2. Click Add.
  3. Type a name to identify this connection, such as, WORLDNET.
  4. Select your modem from the list and click OK.
  5. Type in the Area code and Telephone number of your Worldnet connection, and then click Next and Finish.

Define the Server Type

  1. Click Properties and Server Type.
  2. In the Type of Dial-Up Server window, select "PPP:Windows 95, Windows NT 4.0, Internet."
  3. Click TCP/IP Settings.
  4. Click to select Server assigned IP address.
  5. Click to select "Specify Name server addresses" and enter the Primary Domain Name Service (DNS) and Secondary DNS. Worldnet supplies these addresses.
  6. Click to select "Use IP header compression" and "Use default gateway on remote network."
  7. Click OK and OK and OK.
  8. Restart Outlook.

Complete the "Connect To" information

  1. On the Tools menu, point to Send and Receive, and click your Worldnet account.
  2. Enter the network access ID supplied by Worldnet, this will be a nine digit number followed by @worldnet.att.net.

    Example: 123456789@worldnet.att.net

  3. Enter the Network access password assigned by Worldnet. This is usually in the form of two words separated by a hyphen.
  4. Click to select, Save Password.
NOTE: It is important to remember that the Account/E-mail Name and password, referred to in step 3 above, are chosen by the user, but the Network Access ID and password, referenced in step 7, are assigned by Worldnet.

REFERENCES

For more information on setting up the Worldnet ISP, please see the following articles in the Microsoft Knowledge Base:

179749 OL98: Connection Error Using AT&T Internet Mail with Outlook

182151 OL98: Troubleshooting Outlook Configuration Problems

Keywords: kbhowto kbsetup kbconfig KB185386


Send feedback to Microsoft

© Microsoft Corporation. All rights reserved.