Knowledge Base

Thumbnail View Displays Folder Contents in One Column

Article ID: 185350

Article Last Modified on 1/23/2007


APPLIES TO


This article was previously published under Q185350

SYMPTOMS

When you enable Thumbnail view for a folder, the contents of the folder may be displayed in one column.

CAUSE

This behavior can occur if you are running Internet Explorer 4.01 Service Pack 1.

RESOLUTION

To resolve this problem, click Refresh on the View menu to display the contents of the folder in multiple columns.

STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article.

MORE INFORMATION

This behavior also occurs in Windows 98.

For information about how to enable Thumbnail view using Internet Explorer 4.0 or 4.01, see the following article in the Microsoft Knowledge Base:

176882 How to Enable Thumbnail View for Folders in Windows Explorer


Additional query words: 4.00

Keywords: kbui kbprb KB185350