Knowledge Base

Channel Context Menu Closes Before You Can Click a Command

Article ID: 185335

Article Last Modified on 1/23/2007


APPLIES TO


This article was previously published under Q185335

SYMPTOMS

When you right-click a channel on the Channel bar, the context menu may close before you can click a command.

CAUSE

This behavior can occur if Internet Explorer 4.01 Service Pack 1 is installed and a program window is selected as the active window.

For example, if Internet Explorer is running and is the active window and you right-click a channel on the Channel bar, the context menu may close before you can click a command.

RESOLUTION

To work around this behavior, click a blank area on the desktop, and then right-click a channel on the Channel bar.

STATUS

Microsoft has confirmed this to be a problem in Internet Explorer 4.01 Service Pack 1 and Windows 98.

Keywords: kbui kbprb KB185335