Article ID: 185332
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 1.0
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 3.2
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
This article was previously published under Q185332
IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it
if a problem occurs. For information about how to do this, view the
"Restoring the Registry" Help topic in Regedit.exe or the "Restoring a
Registry Key" Help topic in Regedt32.exe.
SYMPTOMS
When you attempt to run the FTP tool (Ftp.exe) by clicking Start, clicking
Run, typing "ftp" in the Open box, and then clicking OK, Internet Explorer
may start, and you may receive the following error message:
Internet Explorer cannot open the Internet site ftp://ftp/.
The site was not found. Make sure the address is correct,
and try again.
CAUSE
This behavior can occur if the Windows Desktop Update component is not
installed.
RESOLUTION
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry
Editor can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys
And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and
Delete Information in the Registry" and "Edit Registry Data" Help topics
in Regedt32.exe. Note that you should back up the registry before you edit
it.
To work around this behavior, use either of the following methods:
Method 1
Start the FTP tool at a command prompt. To do so, follow these steps:
- Click Start, point to Programs, and then click Command Prompt.
- At the command prompt, type ftp, and
then press ENTER.
Method 2
NOTE: This method applies only to Internet Explorer 4.
Install the Windows Desktop Update component. For information about how to
do so, please see the following article in the Microsoft Knowledge Base:
165695
How to Add or Remove Windows Desktop Update
Method 3
Remove the "ftp" and "ftp." string values in the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\
URL\Prefixes
Additional query words: 4.00 4.01 file transfer protocol utility
Keywords: kberrmsg kbprb KB185332