KB185309 - WD97: Fatal Exception Connecting to a Novell Drive in Word

Article ID: 185309

Article Last Modified on 1/23/2007

Microsoft Word 97 Standard Edition, when used with:
- Microsoft Windows 95

This article was previously published under Q185309

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**                           - WARNING -                           **
**     THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN       **
**     CONFIRMED OR TESTED BY MICROSOFT. USE ONLY                  **
**     WITH DISCRETION.                                            **
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SYMPTOMS

In Microsoft Word when you click Open on the File menu and click a drive in the Look-In list that has been mapped to a Novell server under Microsoft Windows 95 you may receive the following error:

Fatal Exception 06 Has occurred at: 17E7:<Address>

CAUSE

You are using the real-mode Ipxodi.com network client under Microsoft Windows 95 and the Config.sys file has the "files =" line set to less than 60.

WORKAROUND

To prevent this error from occurring, set the "files =" line equal to at least 60 in the Config.sys file. To do this, follow these steps:

Close all programs.
Click Start and then Run.
In the Open box, type sysedit and click OK.
Click Config.sys.
Look for a line that reads FILES=. If it is less than 60, change it to 60.
Save the Config.sys file and then close the System Configuration Editor.
Restart Windows.

Additional query words: word97

Keywords: kbprb KB185309