Knowledge Base

WD97: Office Assistant Not Available When Editing OLE Object

Article ID: 185272

Article Last Modified on 1/23/2007

Microsoft Word 97 Standard Edition

This article was previously published under Q185272

SYMPTOMS

When you create a new document or open an existing document, the Office Assistant may disappear or it may not be available, or both.

CAUSE

You have an open document and are in-place editing an OLE object (such as a Microsoft Excel worksheet).

WORKAROUND

Switch back to the document (on the Window menu, click the document) containing the OLE object, and move the insertion point out of the OLE object so that you are no longer in-place editing. In some cases, you may need to close and then reopen the document containing the OLE object.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem has been corrected in Word 2000.

Keywords: kbbug kbpending KB185272