KB185220 - Display Adapter May Not Be Properly Detected

Article ID: 185220

Article Last Modified on 1/23/2007

Microsoft Windows 98 Standard Edition

This article was previously published under Q185220

If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

After you install Windows 98, you may experience one or more of the following symptoms:

A Peripheral Component Interconnect (PCI) display adapter may appear as a disabled device in Device Manager, and your Industry Standard Architecture (ISA) display adapter may not appear in Device Manager at all.
When you start Windows 98, you may receive the following error message:

Your display adapter is not configured properly.
To correct this problem, start the Hardware Installation wizard.
When your computer automatically restarts for the second time during Windows 98 Setup, but before Windows 98 is completely started, the information displayed on the screen may appear distorted. Even though you may be unable to read the information on the screen, Windows 98 starts successfully.

CAUSE

This behavior can occur because ISA display adapters may not be detected properly when you upgrade a Windows 95-based computer with an integrated PCI display adapter.

RESOLUTION

To resolve this issue, verify that your integrated PCI display adapter is disabled, and then reinstall your ISA display adapter. To do so, use the following steps:

Verify that your integrated PCI display adapter is disabled. For information about how to do so, view the manufacturer's documentation included with your integrated PCI display adapter.
Click Start, point to Settings, click Control Panel, and then double-click Add New Hardware.
Follow the instructions on the screen to complete installing your ISA display adapter.

Additional query words: HWDISTS 98

Keywords: kbdisplay kbprb kbsetup KB185220