XWEB: Deleting Email Address in OWA Contacts Generates Error
Article ID: 185039
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q185039
SYMPTOMS
If you attempt to delete the e-mail address of a saved Personal Contact in
Outlook Web Access, you may receive the following error message:
You must have an e-mail display name associated with the e-mail address.
This will also occur if you attempt to erase an existing e-mail address and
leave it blank.
WORKAROUND
To workaround this problem:
- First, click the Edit E-mail icon next to the e-mail address
field on the General properties page of your saved Contact
- A Java script prompt appears. If an e-mail address appears, either
select and delete the address, or simply backspace over the
address.
- Finally, press the spacebar once at the beginning of the e-mail
address field to register an entry in the blank e-mail field.
STATUS
Microsoft has confirmed this to be a problem in Outlook Web Access,
Exchange 5.5 SP 1.
Keywords: kbprb KB185039