Knowledge Base

Error Creating Worksheet Using New Office Document Dialog Box

Article ID: 185021

Article Last Modified on 8/17/2005

APPLIES TO

This article was previously published under Q185021

SYMPTOMS

When you Click New Office Document on the Start menu or on the Office Shortcut Bar to create a new Microsoft Excel workbook, you may receive one of the following error messages:
The program associated with the selected template cannot be started, or the program cannot use the selected template.

-or-

The application associated with the selected template could not be started, or the application could not use the selected template.

CAUSE

This problem occurs if the Ignore Other Applications setting in Microsoft Excel is selected.

RESOLUTION

To resolve the problem, follow these steps:
  1. Start Microsoft Excel.
  2. On the Tools menu, click Options.
  3. Click to clear Ignore Other Applications.
  4. Click OK.

Additional query words: XL97 XL

Keywords: kbprb KB185021


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