Knowledge Base

WD97: File Send To Sends Attachments Only as Word Documents

Article ID: 184980

Article Last Modified on 8/21/2007


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This article was previously published under Q184980

SYMPTOMS

In Microsoft Word, the Send To command on the File menu attaches the current document as a Word 97 document in a mail message, even if the file is saved in a non-Word format or earlier Word version. This problem occurs when you have the Mail As Attachment option selected in the General options dialog box. (To locate the Mail As Attachment option, click Preferences on the Tools menu, and then click the General tab.)

WORKAROUND

To mail a file in a format other than Word, save the file in that format from Word, and then attach the file to a mail message from within your mail program.

Additional query words: msmail sending exchange

Keywords: kbbug kbemail kbnofix KB184980