Article ID: 184858
Article Last Modified on 9/23/2005
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q184858
SYMPTOMS
Lsass.exe on a primary domain controller (PDC) will show very high levels
of CPU usage (above 50 percent). If a backup domain controller (BDC) is
promoted to PDC, the problem will follow the new PDC. Using the checked
version of Netlogon, you will see one or more logon requests being issued
from various client computers every 60 seconds.
CAUSE
When using the checked version of Netlogon.dll, you may see multiple lines
in Netlogon.log that have 0xC0000071 messages occurring within a second or
so of each other from one client. The 0xC0000071 means that
STATUS_PASSWORD_EXPIRED, so you will see this messages only from users that
are still logged on, but whose passwords have expired. If you do a Network
Monitor trace from the client computer, you will see an SMB Session Setup
every 60 seconds for each Systems Management Server site server that the
CLIMONNT process has been configured for.
All of these logon requests are redirected back to the PDC from the
validating BDC because the BDC is not sure about the user's password, so
the LSASS process on the PDC starts growing. For example, consider 300
clients with expired passwords are logged on and configured to look to six
different Systems Management Server site servers every 60 seconds. The
number of logon requests that the PDC must process each minute is: (6 *
300) = 1,800. All 1,800 will fail and are wasted attempts.
Normally, the CLIMONNT service wakes up every 24 hours to see if there are
any jobs to process. When a client's password has expired, CLIMONNT wakes
up, then tries each server in the list and each server will fail. CLIMONNT
will then sleep for another 60 seconds and try contacting each server
again. This cycle repeats every 60 seconds, until the user eventually logs
off and logs back on, forcing the user to change his or her password.
WORKAROUND
To work around this problem, contact Microsoft Technical Support to obtain
the following fix, or wait for the next Systems Management Server service
pack. The hotfix should have the following timestamp:
04/22/98 08:18 PM 182KB Climonnt.exe (Alpha)
04/22/98 08:23 PM 80KB Climonnt.exe (INTEL)
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2.
A supported fix is now available, but has not been fully regression- tested
and should be applied only to systems experiencing this specific problem.
Unless you are severely impacted by this specific problem, Microsoft
recommends that you wait for the next Service Pack that contains this fix.
Contact Microsoft Technical Support for more information.
Additional query words: prodsms CLIMON login netmon mon
Keywords: kbhotfixserver kbqfe kbbug kbfix KB184858