Knowledge Base

Dr. Watson Log File Is Not Saved When You Click OK

Article ID: 184825

Article Last Modified on 1/22/2007


APPLIES TO


This article was previously published under Q184825

SYMPTOMS

If you click OK when you fill out the optional information field to describe what you were doing at the time a log file was generated in order to send a report to a support technician, the log file may not be saved.

RESOLUTION

To resolve this issue, click Save or Save As on the File menu instead of clicking OK to create a log file.

Additional query words: 98

Keywords: kbprb KB184825