Knowledge Base

Windows NT Resource Kit Supplement 3: Printmig.exe v1.02 Hangs When Starting Spooler

Article ID: 184824

Article Last Modified on 10/31/2006

APPLIES TO

This article was previously published under Q184824

SYMPTOMS

The Resource Kit utility Microsoft Printer Migrator ver 1.02 stops responding (hangs) when it tries to start the Spooler Service. The only way to exit the application is to terminate the process.

CAUSE

If the Microsoft Printer Migrator version 1.02 is started from a sub directory that has a long file name (LFN), the application will stop responding (hang). This behavior will occur with Windows NT Explorer or File Manager.

RESOLUTION

Run the application from a sub directory that follows the 8.3 naming convention. Or run the application from an MS-DOS command prompt.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Printer Migrator version 1.02. We are researching this problem and will post additional information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: reskit printmig printmig.exe pm

Keywords: kbbug kbpending KB184824


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