Knowledge Base

Incorrect Client Files Copied during SBS Installation

Article ID: 184814

Article Last Modified on 11/10/2003

Microsoft BackOffice Small Business Server 4.0a

This article was previously published under Q184814

SYMPTOMS

When you install Microsoft BackOffice Small Business Server (SBS) version 4.0a from the upgrade CDs, you may inadvertently get an incorrect version of the client update files.

CAUSE

This problem can occur if disk 2 from SBS version 4.0 is inserted during the installation process rather than disk 2 from version 4.0a. Version checking on the client portion of installation fails to check that the correct disk 2 has been inserted and continues to copy files from the CD.

RESOLUTION

Verify that disk 2 from SBS version 4.0a is inserted when you are prompted, rather than disk 2 from SBS version 4.0.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: smallbiz

Keywords: kbbug kbpending KB184814