Limited Choices on the Routing Tab in Fax Server Properties
Article ID: 184809
Article Last Modified on 11/5/2003
APPLIES TO
- Microsoft BackOffice Small Business Server 4.0
This article was previously published under Q184809
SYMPTOMS
When you try to select a profile name on the Routing tab in Fax Server
Properties, only <Default Profile> and Administrator are available. Note
that you may not have a <Default Profile> listing on the Routing tab.
CAUSE
The Microsoft Fax Service starts with the administrator account. Only mail
profiles created with the administrator account will be available in the
Fax Server Control Panel utility.
RESOLUTION
To resolve this issue, add another profile name. To do so, use the
following steps:
- Click Start, point to Settings, click Control Panel, and
double-click Mail.
- Click Show Profiles, click Add, click Microsoft Exchange Server, and
click Next.
- Name the profile, and click Next.
- Type the Microsoft Exchange Server and Mailbox names, click Next, and
follow the instructions on the screen to finish the Microsoft
Exchange Setup wizard.
- Click Close.
- In Control Panel, double-click Fax Server, and click the Receive
tab.
- Click Send To Local Inbox to select it, and click the
appropriate Profile Name.
- Click OK.
- Quit and restart the Microsoft Fax Service service.
Keywords: kbui kbprb KB184809