Article ID: 184798
Article Last Modified on 6/23/2005
APPLIES TO
- Microsoft Internet Information Server 4.0
- Microsoft Certificate Server 1.0
This article was previously published under Q184798
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:
SYMPTOMS
When you try to connect using Secure Sockets Layer (SSL) to an Internet
Information Server version 4.0 (IIS) that has a server certificate from an
online Microsoft Certificate Server, you may receive the following error
message:
Internet Explorer cannot open the Internet site <address>
A connection with the server could not be established.
CAUSE
When you perform an online request, the certificate returned by
Certificate Server is not bound with an IP address or port number. As a
result, IIS does not use this certificate for incoming SSL connections.
WORKAROUND
When you get the certificate back from the online request, a dialog box
appears in Key Manager. Click Add, and then click OK. The certificate is
now bound to all unassigned IP addresses and port numbers.
MORE INFORMATION
NOTE: The above steps are not required if the certificate is requested
from a well-known certificate authority, such as VeriSign, or when you are
requesting a certificate from Certificate Server through the file-based
mechanism (that is, not an online request).
IIS 4.0 ships with a tool named Key Manager, Keyring.exe, to request and
process server certificates. One of the options is to request a
certificate from an online Microsoft Certificate Server. Online indicates
that Certificate Server is running on the same computer as IIS, and the
request is made without using a text-based approach.
Keywords: kbprb kbpending KB184798