Knowledge Base

XFOR: Unable to Select Multiple Items in the MMC for Chat Service

Article ID: 184726

Article Last Modified on 10/22/2003

Microsoft Commercial Internet System 2.0
Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q184726

SYMPTOMS

This article applies to Microsoft Chat Server. If you attempt to select more than one Microsoft Exchange Chat channel, portal, class, or Banned User using either the Ctrl or Shift key, only one item is selected at a time.

CAUSE

This is a known limitation in the Chat Administration UI.

WORKAROUND

Select only one Chat item at a time.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post additional information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: XFOR chat service prodmcis2

Keywords: kbbug kbpending KB184726