Knowledge Base

PUB98: Low Memory Error Opening Mail Merge Publication

Article ID: 184643

Article Last Modified on 11/9/1999

APPLIES TO

This article was previously published under Q184643

SYMPTOMS

When you attempt to open a mail merge publication, you receive the following error message:
Windows is low on memory. To free up memory, save your work and close other programs; then continue working.

CAUSE

You will receive the low memory error message when all of following conditions are true:
  • There is more than one page in the mail merge document.

    -and-
  • You have mail merge fields in a table on a page other than the first page.

    -and-
  • The publication was saved while you were previewing the mail merge results (on the Mail Merge menu, click Show Merge Results).

WORKAROUND

To work around this problem and preview your data, follow these steps:
  1. Go to the page in your publication that contains the table with the mail merge fields.
  2. On the Mail Merge menu, click Show View Codes.
  3. On the Mail Merge menu, click Show Merged Results.
NOTE: You will continue to receive the out of memory error message each time you open this publication unless you save the publication while Show Field Codes is turned on.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION


Additional query words: pub mspub pub98 pub5 mspub98 mspub5 98 5.0 publisher98 box

Keywords: kbbug kbmerge kbpending KB184643


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