Knowledge Base

Err Msg: Winword Caused an Invalid Page Fault in Module Unknown

Article ID: 184530

Article Last Modified on 2/27/2007

Microsoft Internet Explorer 4.01 128-Bit Edition
Microsoft Internet Explorer 4.0 128-Bit Edition
Microsoft Word 97 Standard Edition

This article was previously published under Q184530

SYMPTOMS

If you try to open a Hypertext Markup Language (HTML) file that contains a virtual path of two or more folder levels in depth and you have Microsoft Word 97 installed on your computer, you may receive the following error message:

Winword caused an invalid page fault in module unknown.

CAUSE

This behavior occurs because the version of Distributed Component Object Model (DCOM) that is installed by Internet Explorer version 4.0 or 4.01 is unable to correctly parse a virtual path that is two or more folder levels in depth.

RESOLUTION

This issue is resolved by the following file:

   Dcom95.exe   3/31/98 9:38pm   1,198,816

STATUS

Microsoft has confirmed this to be a problem Internet Explorer versions 4.0 and 4.01 for Windows 95. An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update.

Additional query words: 4.00

Keywords: kbhotfixserver kbqfe kbenv kberrmsg kbinterop kbprb KB184530