OL98: "Reply Using a Specific Template" Rule Sends Only Once
PSS ID Number: 184471
Article Last Modified on 6/23/1999
The information in this article applies to:
This article was previously published under Q184471
SYMPTOMS
When you define a Rules Wizard rule to "reply using a specific template"
the rule fires only once for any given sender.
CAUSE
This behavior is by design. The Rules Wizard rule to "reply using a
specific template" is designed to send the reply only once to each sender,
during a session. This prevents Outlook from sending repetitive replies to
a sender from whom you receive multiple messages. This behavior is the same
as that of the "Out of Office Assistant."
RESOLUTION
During a session, Outlook remembers the list of users to whom it has
responded. Restarting Outlook deletes this list, resetting the rule to fire
again for each sender.
Additional query words: how to create autoreply
Keywords: kbhowto kbprb KB184471
Technology: kbOutlook98Search kbOutlookSearch kbZNotKeyword3