OL97: "Reply Using a Specific Template" Rule Sends Only Once
PSS ID Number: 184467
Article Last Modified on 10/26/2000
The information in this article applies to:
This article was previously published under Q184467
SYMPTOMS
In Microsoft Outlook 97, when you define a Rules Wizard rule to "reply
using a specific template" the rule fires only once for any given sender.
CAUSE
This behavior is by design. The Rules Wizard rule to "reply using a
specific template" is designed to send the reply only once to each sender,
during a session. This prevents Outlook from sending repetitive replies to
a sender from whom you receive multiple messages. This behavior is the same
as that of the "Out of Office Assistant."
RESOLUTION
Restarting Outlook resets the rule to fire again for each sender.
Keywords: kbprb KB184467
Technology: kbOutlook97Search kbOutlookSearch kbZNotKeyword3