Knowledge Base

Unable to Install New ActiveX Controls from Web Sites

PSS ID Number: 184429

Article Last Modified on 9/16/2003


The information in this article applies to:


This article was previously published under Q184429

SYMPTOMS

If you try to install a new ActiveX control from a Web site, you may not be prompted to install the control, and you may be unable to install the control. This behavior may occur regardless of your Internet Explorer security settings. Note that ActiveX controls that are already installed on your computer continue to work properly.

CAUSE

This behavior can occur if your computer's Downloaded Program Files folder has been marked with the Read Only attribute. Internet Explorer is unable to download or install ActiveX controls to a folder that has the Read Only attribute.

RESOLUTION

To resolve this problem, remove the Read Only attribute from the Downloaded Program Files folder. To do so, use the following steps:
  1. Click Start, point to Find, and then click Files Or Folders.
  2. In the Named box, type downloaded program files, and then click Find Now.
  3. Right-click the Downloaded Program Files folder in the list of found files, and then click Properties.
  4. Click the Read-Only check box to clear it, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: 4.00

Keywords: kbenv kbprb KB184429
Technology: kbIE300Win95 kbIE300WinNT400 kbIE301Win95 kbIE301WinNT400 kbIE302Win95 kbIE302WinNT400 kbIE3xWin95Search kbIE400Win95 kbIE400Win98 kbIE400WinNT400 kbIE401Win95 kbIE401Win98 kbIE401WinNT400 kbIE4xWin95Search kbIE500Search kbIE500Win95 kbIE500Win98 kbIE500WinNT400 kbIE501Win95 kbIE501Win98SE kbIE501WinNT400 kbIE550Search kbIE550Win95 kbIE550WinNT400 kbIE95Search kbIE98Search kbIENT400Search kbIEsearch