KB184391 - XADM: Event 1029 Occurs When Migrating cc:Mail Users

Article ID: 184391

Article Last Modified on 10/27/2006

Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q184391

SYMPTOMS

When you attempt to migrate a user from cc:Mail using the Exchange 5.5 Migration Wizard, the migration may fail and the event log will contain an event 1029 with the following text:

   Invalid Token '6' found in the exported file. Token should have been
   'Message:'. Account '<lastname>, <firstname>' did not migrate
   successfully.

CAUSE

Export.exe (a cc:Mail executable) is used to extract user information from the cc:Mail mailbox. The Exchange Migration Wizard uses the output files produced by Export.exe to perform the migration. The Exchange Migration Wizard assumes all information blocks in the exported file will be separated by a carriage-return line-feed <CR><LF>. This assumption is incorrect.

STATUS

Microsoft has confirmed that this is a problem in Exchange Server 5.0 and 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2. To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

Keywords: kbbug kbfix kbqfe KB184391