Knowledge Base

XCLN: Setup Fails Installing from ODK Over Old Installation

Article ID: 184249

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q184249

SYMPTOMS

If you use the Microsoft Outlook 98 Deployment Kit (ODK) on the April 1998 Select compact disc (Odkwiz.exe, version 8.5.5104.7) and do a customized installation of Microsoft Outlook 98 over a previous installation of Outlook 98, setup fails. The setup failure message may indicate that Schedule+ and any other custom components are not installed.

RESOLUTION

Remove Outlook 98 and rerun your customized setup.

  1. Click the Start button, point to Settings, and then click Control Panel.
  2. Double-click the Add/Remove Programs icon.
  3. Select Microsoft Outlook 98 in the Install/Uninstall list, and click Add/Remove.
  4. Click Remove Outlook 98.
  5. After Outlook 98 is removed, run setup again from your customized Outlook 98 directory.

STATUS

This issue only occurs on the April 1998 Select compact disc distribution of the Microsoft Outlook 98 Deployment Kit. Other distributions of the ODK do not require the steps in this article.

This issue has been resolved in a newer version of the Outlook 98 Deployment Kit, which is available in the May 1998 Select CD Kit.

Additional query words: wizard

Keywords: kbprb KB184249


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