Knowledge Base

ActiMates: Gifts Are Not Printed From The Parent's Room

Article ID: 184078

Article Last Modified on 8/16/2005


APPLIES TO


This article was previously published under Q184078

SYMPTOMS

When you click Print in the Gifts area of the Parent's Room, the selected gift may not be printed.

CAUSE

This behavior can occur if you are using Microsoft Internet Explorer version 4.0.

RESOLUTION

To resolve this problem, download and install the Actgift.exe update file.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Barney software titles listed in the applies to section of this article and in Microsoft Internet Explorer version 4.0.

MORE INFORMATION

The following file is available for download from the Microsoft Download Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

NOTE: You can successfully print from the Gifts area of the Parent's Room if you are using Internet Explorer version 3.02, which is included on the Barney software title CD-ROM.

Additional query words: barnie barney acti mates mate acta actimate actamates actamate output printout kbimu homegame msgame

Keywords: kbbug kbfix kbprint KB184078