Knowledge Base

Cannot Synchronize Handheld PC with Desktop Computer

Article ID: 184066

Article Last Modified on 11/28/2003


APPLIES TO


This article was previously published under Q184066

SYMPTOMS

When you attempt to synchronize your Handheld PC (H/PC) with a desktop computer, you may be unable to do so; no error message is displayed on either the H/PC or the desktop computer.

CAUSE

This behavior can occur if the H/PC is not configured to connect with a desktop computer.

RESOLUTION

To resolve this issue, follow these steps:
  1. Tap Start, tap Settings, and then tap Control Panel.
  2. Double-tap Communications.
  3. On the PC Connection tab, click the "Allow connection with desktop computer when H/PC is attached" check box to select it.
  4. Tap OK, and then close Control Panel.
NOTE: You may experience connectivity problems with Windows CE Services if you use third-party file transfer and connectivity software.

Additional query words: 1.00 hand held synch

Keywords: kbenv kbprb KB184066