Knowledge Base

XCON: NDR on Message from cc:Mail PO with Friendly Name in To: Field

Article ID: 184054

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.0 Standard Edition
Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q184054

SYMPTOMS

When a Lotus cc:Mail user tries to send an Internet message via Microsoft Exchange Connector for Lotus cc:Mail by using the following syntax in the To: field:

            "User" <user@subdom.domain>
            User <user@subdom.domain>
            First Last <user@subdom.domain>
            First (comment) <user@subdom.domain>

the Internet Mail Service will send a non-delivery report (NDR) on the message.

STATUS

Microsoft has confirmed this to be a problem in Exchange Server versions 5.0 and 5.5.

A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Keywords: kbqfe kbhotfixserver kbbug kbfix kbusage KB184054