XCON: Fax from cc:fax to Exchange Recipient Is Not Readable
Article ID: 184053
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q184053
SYMPTOMS
When the Lotus Fax Server for cc:Mail forwards fax messages to Exchange
recipients via the Microsoft Exchange Connector for Lotus cc:Mail, the fax
messages in the Inbox are without the file name extension and are not
readable.
STATUS
Microsoft has confirmed this to be a problem in Exchange Server version
5.0.
A supported fix is now available, but has not been fully regression-tested
and should be applied only to systems experiencing this specific problem.
Unless you are severely impacted by this specific problem, Microsoft
recommends that you wait for the next Service Pack that contains this fix.
Contact Microsoft Technical Support for more information.
Microsoft has confirmed this to be a problem in Exchange Server version
5.5. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.5. For information about obtaining the
Service Pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):
Keywords: kbqfe kbhotfixserver kbbug kbfix kbusage KB184053