Article ID: 183919
Article Last Modified on 10/3/2002
APPLIES TO
- Microsoft PowerPoint 98 for Macintosh
This article was previously published under Q183919
SYMPTOMS
When you open a PowerPoint for Windows presentation that contains movie objects
in PowerPoint 98 Macintosh Edition, and double-click the movie object in Slide
view, you may receive either of the following error message:
This multimedia object is unavailable for playback because it is
linked to a file on a different platform.
-or-
The server application, source file, or item cannot be found. You
should reinstall the server application.
CAUSE
This behavior occurs because the movie file has not been converted to QuickTime
for Macintosh format. PowerPoint 98 Macintosh Edition cannot use the PowerPoint
for Windows movie data. PowerPoint for Windows stores a bitmap poster frame
image of the first frame of the movie. And, it attaches a tag that contains the
full path and file name of the movie file. Because this tag is in MS-DOS or
Universal Naming Convention format, PowerPoint 98 Macintosh Edition is unable to
read it.
WORKAROUND
To work around this behavior, follow these steps:
- Copy the original movie files to the computer where PowerPoint 98 Macintosh
Edition is installed.
- Open the presentation in and delete all movie objects.
- Reinsert each movie object. You can insert movie objects in any of the
following formats:
- QuickTime (or MoviePlayer).
- QuickTime VR. NOTE: To insert these videos you need the QuickTime VR
extension, which is available from Apple.
- MPEG videos. NOTE: To insert these videos you need the QuickTime MPEG
extension, which is available from Apple.
- Video for Windows, also called Movie Clips or Audio Video Interleave
(AVI) files.
All inserted movies will be linked to your presentation. If you show your
presentation on a different computer, remember to also copy the movie file
when you copy the presentation. If you don't, you will just have a picture
of the poster frame of the movie.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
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Keywords: kberrmsg kbbug kbinterop kbconversion kbfaq kbpending KB183919