Knowledge Base

IntelliMouse: Page Fault When Scrolling Through Excel Workbook

Article ID: 183889

Article Last Modified on 8/17/2005


APPLIES TO


This article was previously published under Q183889

SYMPTOMS

When you use the IntelliMouse wheel to scroll through a Microsoft Excel workbook, you may receive the following error message:
Excel caused an invalid page fault in module Mso97.dll.

CAUSE

This behavior can occur if the following conditions exist:

  • The Excel workbook contains multiple worksheets.
  • You freeze a pane in one or more of the worksheets.

RESOLUTION

To resolve this problem, follow these steps:

  1. Click the first worksheet in the Excel workbook.
  2. On the Window menu, click Unfreeze Panes.
  3. Repeat steps 1-2 for the remaining worksheets in the workbook.

STATUS

Microsoft has confirmed this to be a problem in the products listed in the applies to section of this article.

Additional query words: 97 2.10 intelli mouse point track ball off97 work-book work-sheet

Keywords: kbbug kbinterop kbhardware kbpending KB183889