OFF98: Setup Appears to Halt and Beach Ball Pointer Appears
Article ID: 183759
Article Last Modified on 10/2/2002
APPLIES TO
- Microsoft Office 98 for Macintosh
This article was previously published under Q183759
SYMPTOMS
When you run Microsoft Office Installer, a mouse pointer that looks like a
static beach ball appears the end of the installation process. This pointer
may cause you to think that the installation process has halted.
NOTE: When this problem occurs, you are prompted to continue running the
Microsoft Office Installer or quit the program.
WORKAROUND
To work around this problem, click Continue to install additional programs,
or click Quit to quit the installer.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
MORE INFORMATION
Although the pointer should appear, it does not. This is not an indication
that the installation program has stopped responding; you can use the
cursor as you normally would.
REFERENCES
For additional information, please see the following article in the
Microsoft Knowledge Base:
179214 How to Perform a Drag-and-Drop Installation of Mac Office
Additional query words: OFF98 hang hung spinning ball beach stopped freeze
Keywords: kbbug kbnofix KB183759