More Than One Internal IP with Socks Enabled Causes Dr. Watson
Article ID: 183755
Article Last Modified on 9/22/2005
APPLIES TO
- Microsoft Proxy Server 2.0 Standard Edition
- Microsoft Internet Information Server 3.0
- Microsoft Internet Information Server 4.0
This article was previously published under Q183755
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:
SYMPTOMS
If Socks is enabled, and the computer has more than one IP address bound
to the internal network adapter, an access violation or Dr. Watson error
may occur. This problem may occur even if the Socks service is not used by
any clients.
A Dr. Watson error may also occur in Inetinfo.exe under the following
circumstances:
- When you open the Internet Service Manager for Internet Information
Server (IIS) 3.0 on a computer that has Proxy Server 2.0 installed.
- When you try to stop or start the Web Proxy Service via the Microsoft
Management Console (MMC) on a computer running Internet Information
Server 4.0 and Proxy Server 2.0.
- When you try to stop or start the Web Proxy Service or WWW service on a
computer running Internet Information Server 3.0 and Proxy Server 2.0.
CAUSE
This problem occurs due to corruption in the process heap.
RESOLUTION
This problem is resolved in Microsoft Proxy Server 2.0 Service Pack 1 (SP1). For more information about Service Pack 1, please see the following article in the Microsoft Knowledge Base:
238375 Proxy Server 2.0 Service Pack 1: List of Fixes
Additional query words: crash violate option pack
Keywords: kbbug kbfix kbqfe kbfaq kbhotfixserver KB183755