XWEB: Error Message: Microsoft VBScript Runtime Error 800a03e3
Article ID: 183533
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Outlook Web Access 5.5
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q183533
SYMPTOMS
When users access a computer running Microsoft Exchange Server version 5.5 from a
Web browser, the following error message may be displayed:
Microsoft VBScript runtime error '800a03e3'
Unknown runtime error
/exchange/USA/lib/session.inc, line 300"
CAUSE
The users do not have the proper permission on the WebTemp directory of the Exchange Server
computer.
WORKAROUND
To make sure that the users have Full Control permission on the WebTemp directory of the Exchange
Server computer:
- In Windows Explorer, click the Exchange Server WebTemp directory
(%exchsrvr%WebTemp).
- Right-click the Exchange Server WebTemp directory
(%exchsrvr%WebTemp), and then click Properties.
- Click the Security tab.
- Click Permissions.
- Make sure that the users or the group to which the users belong has Full
Control permission.
Keywords: kbprb kbusage KB183533