XCON: Store Access Violates After Upgrade to Exchange 5.0 SP 2
Article ID: 183494
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q183494
SYMPTOMS
Following the Service Pack 2 upgrade of an Exchange Server 5.0 computer,
the information store service may stop with an access violation. This
problem often occurs shortly after the Internet Mail Service is started.
CAUSE
While processing Internet mail messages, the heap can be corrupted by a
memory allocation error. Later operations on the corrupt heap result in an
access violation.
STATUS
Microsoft has confirmed this to be a problem in Exchange Server version
5.0, with SP2.
A supported fix is now available, but has not been fully regression-tested
and should be applied only to systems experiencing this specific problem.
Unless you are severely impacted by this specific problem, Microsoft
recommends that you wait for the next Service Pack that contains this fix.
Contact Microsoft Technical Support for more information.
This fix has been posted to the following Internet location:
Additional query words: crash drwatson drwtsn32 outbound inbound SMTP IMC administrator dr watson RtlAllocateHeapSlowly RtlAllocateHeap XADM XFOR
Keywords: kbhotfixserver kbqfe kbbug kbfix kbusage KB183494